Privacy Policy

1. Introduction

Welcome to TradingMind ('we', 'our', or 'us'). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, your rights regarding your data, and how we protect your information.

2. Information We Collect

Information You Provide

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Trading journal data and entries
• Psychology assessment responses
• Payment information (processed securely through Stripe - we do NOT store your credit card details)
• Support requests and communications

Information We Collect Automatically

• Usage data (pages visited, features used, time spent)
• Device information (browser, operating system)
• IP address and general location
• Cookies and similar technologies (see our Cookie Policy)

3. How We Use Your Information

We use your information based on the following legal grounds:

Contract Performance

• Provide and maintain the TradingMind service
• Process your subscription and payments
• Deliver customer support

Legitimate Interests

• Improve our service and user experience
• Analyze usage patterns (anonymized)
• Prevent fraud and abuse

Consent

• Marketing communications (you can opt out anytime)
• Non-essential cookies

4. How We Share Your Information

We share limited information with trusted service providers:

• Stripe - Payment processing (billing information)
• Cloud hosting providers - Application and data hosting (encrypted)
• Google Analytics - Website analytics (anonymized)

5. International Data Transfers

Your data may be processed in servers located outside the UK. We implement appropriate safeguards and comply with UK GDPR for all data transfers. Your data is encrypted in transit and at rest, and the same privacy standards apply globally.

6. Data Retention

• Active Account: All data retained while your subscription is active
• Cancelled Account: Data retained for 30 days, then permanently deleted
• Financial Records: Subscription and payment records retained for 6 years (legal requirement)

7. Your Rights (UK GDPR)

You have the following rights regarding your personal data:

• Right to Access - Request a copy of your data
• Right to Rectification - Correct inaccurate data
• Right to Erasure - Request deletion of your account and data
• Right to Restriction - Limit how we use your data
• Right to Data Portability - Download your data in CSV/JSON format
• Right to Object - Object to processing or marketing communications

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• All data encrypted in transit (HTTPS/TLS) and at rest
• Password hashing with industry-standard algorithms
• Regular security audits and access controls

9. Cookies and Tracking

We use cookies to provide and improve our service. Essential cookies are required for functionality, while analytics cookies require your consent.

Read our full Cookie Policy

10. Children's Privacy

TradingMind is for users 18 years and older. We do not knowingly collect data from minors. If we discover data from a minor, we will delete it immediately.

11. Changes to This Policy

We may update this policy periodically. Significant changes will be notified via email. The 'Last Updated' date will be revised. Continued use of the service after changes constitutes acceptance.

12. Complaints

If you're not satisfied with our response to your privacy concerns, you have the right to complain to the Information Commissioner's Office (ICO).

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: