Refund Policy
Last Updated: January 5, 2026
7-Day Money-Back Guarantee
We offer a no-questions-asked 7-day refund policy for all new subscribers.
Eligibility
To be eligible for a refund:
- Request must be made within 7 days of initial purchase
- First-time subscribers only
- One refund per customer
How to Request a Refund
To request a refund, follow these steps:
- Email billing@tradingmindapp.com
- Use subject line: 'Refund Request'
- Include your account email address
Processing
- We will respond within 24-48 hours
- Refund processed within 5-10 business days
- Refunded to original payment method
After Refund
- Your account will be downgraded to free version
- Your data will be retained for 30 days
- You can resubscribe anytime
Annual Subscriptions
For annual subscriptions, a pro-rated refund is available within the first 30 days. After 30 days, no refunds are available for annual plans, but you can cancel to prevent future renewal.
Important Notes
- After 7 days, all sales are final for monthly subscriptions
- Partial month refunds are not available
- Refunds are processed in the original currency
Cancellation
You can cancel your subscription anytime from your account settings:
- No cancellation fees
- Access continues until end of billing period
- No automatic renewal after cancellation
Questions?
If you have any questions about refunds or billing, please contact us:
Email: billing@tradingmindapp.com
Support: support@tradingmindapp.com